Privacy policy

Scentatia Privacy & Cookies Policy

Scentatia is dedicated to safeguarding the personal data of our customers across the GCC. This policy outlines our practices regarding the collection, use, and protection of your information in compliance with regional data protection regulations.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Data"). This includes:

  • Identity Data: Full name and date of birth (to verify you are over 18).
  • Contact Data: Email address, phone number, and physical shipping address within the GCC.
  • Financial Data: Encrypted payment details processed via secure gateways.
  • Technical Data: IP address, browser type, and location data gathered via cookies.

2. Legal Basis for Processing

In accordance with UAE and KSA laws, we process your data based on:

  • Contractual Necessity: To fulfill your perfume orders and deliveries.
  • Consent: For marketing communications and the use of non-essential cookies.
  • Legal Obligation: To comply with local tax, accounting, and anti-fraud regulations.

3. How We Use Your Data

Your data is used strictly to:

  • Process transactions and manage your Scentatia account.
  • Provide customer support and order tracking.
  • Send promotional offers (only where explicit consent is provided).
  • Improve website performance through localized analytics.

4. Data Transfers & Local Sovereignty

While Scentatia operates globally, we ensure that any cross-border data transfers comply with local GCC regulations. We implement Standard Contractual Clauses (SCCs) to ensure your data receives the same level of protection abroad as it does locally.

5. Your Rights as a Data Subject

Under GCC data protection laws, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Correct inaccurate or incomplete information.
  • Right to Erasure: Request the deletion of your data under certain conditions.
  • Right to Withdraw Consent: Opt-out of marketing at any time via the "Unsubscribe" link.

6. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience.

  • Essential Cookies: Required for the cart and login functions.
  • Analytics Cookies: Help us understand GCC market trends. You may disable cookies in your browser settings, though this may impact site functionality.

7. Security Measures

We employ Secure Socket Layer (SSL) encryption and industry-standard firewalls. While we strive for maximum security, please be aware that no digital transmission is 100% immune to risk.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we discover such data has been collected, it will be deleted immediately.

9. Changes in Ownership

In the event of a merger, acquisition, or sale of Dallas Tr, your data may be transferred to the new entity. You will be notified of any such change via the email address associated with your account.

10. Contact Us

For any inquiries regarding your data or to exercise your rights, please contact our Data Protection Office:

  • Email: scentatia.ae@gmail.com
  • Phone: +971 50 3911538